Privacy & Direct Marketing Opt-Out Notice

Effective Date: March 24, 2026

At Givingheart, we are committed to protecting your personal information and handling it in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other relevant state statutes.

We value transparency in how your information is collected, used, stored, and disclosed, ensuring your data is handled in compliance with the guidelines set by the Federal Trade Commission (FTC)."

Your Privacy Rights Under United States Law

Under applicable U.S. Federal and State privacy laws (including the CCPA/CPRA), you may have the following rights regarding your personal information:

1. Right to Access and Know

You have the right to request access to the personal information we collect and maintain about you. This includes:

The categories and specific pieces of personal information collected.
The purposes for which your information is used.
Whether your information has been shared or disclosed to third parties.

2. Right to Request Deletion

In addition to correcting inaccurate information, you have the right to request that we delete the personal information we have collected from you, subject to certain legal exceptions.

3. Right to Opt-Out of Sale or Sharing

We respect your privacy and do not sell your personal information. However, you have the right to opt-out of the "sharing" of your information for cross-context behavioral advertising. You can also opt-out of direct marketing by:

Clicking the unsubscribe link in our emails.
Contacting us directly at our provided support channels.

4. Right to Non-Discrimination

We will not discriminate against you (e.g., by denying services or charging different prices) for exercising any of your privacy rights.

5. File a Privacy Complaint

If you believe your privacy rights have been violated, you may contact us to lodge a complaint. We will investigate and respond within one business day. If you are not satisfied with our response, you may contact your State Attorney General’s Office or the Federal Trade Commission (FTC) at www.ftc.gov.

How to Exercise Your Privacy Rights

To submit a privacy-related request, please contact us:

Email: hello@itsgivingheart.com
Subject Line: Privacy Request

To help us verify your identity, please include:

Your full name
Email address used for purchase
Order number (if applicable)

We may request additional information for identity verification purposes.

Disclosure of Personal Information

We do not sell personal information for monetary compensation.

We may disclose personal information to trusted third-party service providers, including:

Payment processors
Shipping carriers
IT service providers

Such disclosures are made only for legitimate business purposes and in accordance with United States privacy laws.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

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